Accessibility

Effective date: 2 October 2026

The European Accessibility Act has applied to consumer e-commerce since 28 June 2025. We sell to individuals through this website, so it applies to us. This page sets out our position.

Where we stand

We assess Enji Guard against WCAG 2.1 AA.

Automated testing. Lighthouse’s accessibility audit runs over the public website and the product, and anything it flags is logged as a defect and fixed rather than left. That covers the machine-checkable part of WCAG and not the rest — see below.

A keyboard-only pass is complete, across the main flows on the website and in the product, and they pass: every control can be reached and left with a keyboard, and focus order follows the order things appear in. It tests the pages as somebody actually uses them, which is what an automated run cannot do.

What neither check establishes. Whether alt text is meaningful rather than merely present, whether form errors are identified in a way that helps, whether contrast ratios hold throughout, and how the pages behave with a screen reader. Those checks have not run. So we still do not describe the Service as conforming to WCAG 2.1 AA — they are the evidence such a claim would need, and under the Accessibility Act a supervisory authority can open the page and test the claim itself.

The public website uses semantic HTML and remains readable without JavaScript; the site and the product work at standard browser zoom and follow your system’s light and dark mode preference.

Reporting a problem

Write to contact@enji.ai and tell us what you were trying to do and what got in the way. We reply within 5 business days. Accessibility problems are treated as defects, not feature requests. If we cannot fix something quickly we will tell you the timeline and, where we can, find another way to get you what you needed.

If you use assistive technology and something about this page itself is a barrier, say so and we will send the same information in whatever format suits you.

Enforcement

If you are in the European Union and you are not satisfied with how we have handled an accessibility complaint, you can escalate to the national enforcement authority. Which authority that is depends on the country you live in, and each Member State designates its own. Ask us at contact@enji.ai and we will point you to the one for your country. You do not have to come to us first, though it is usually faster.